bolly4u Privacy Policy — User Information Protection
This policy explains how bolly4u collects, uses, stores and protects the personal information of users in Malaysia. We are committed to handling your data transparently and responsibly.
Updated: 2026 | Applies to all registered users of the bolly4u platform
What information is collected when you use this platform?
Bolly4u collects several categories of information to ensure a smooth, secure, and relevant experience. This information is collected directly from you during registration and use, as well as automatically through standard tracking technologies.
Account Information
During registration, you are required to provide your full name, email address, phone number, and date of birth. This information is used to verify your identity, process transactions, contact you regarding your account, and ensure compliance with the platform's minimum age requirements.
Payment and Transaction Information
Bolly4u processes deposits and withdrawals in Malaysian Ringgit (RM) via local payment methods. Transaction details — including amount, payment method, date and time — are retained for financial recordkeeping, verification and fraud prevention purposes. We do not store full credit card details or sensitive banking information directly; all payment processing is handled through approved payment providers with end-to-end encryption.
Device and Browser Information
The platform automatically collects technical information including device type, operating system, browser used, IP address, screen resolution, and language settings. This helps us optimise the platform's display for mobile phones and various devices, as well as identify suspicious activity.
Usage Data
We record how you interact with the platform — pages visited, games played, session duration, click actions, and navigation patterns. This data is used in aggregate form to improve platform functionality and personalise content recommendations for users.
Cookies and tracking technologies — how do they work?
Bolly4u uses cookies and similar tracking technologies to enhance platform functionality and improve your experience. Cookies are small text files stored in your browser when you visit our platform.
We use three types of cookies:
- Essential Cookies — Required for core platform functions such as login, session authentication and security. These cookies cannot be disabled without affecting your ability to use the platform.
- Performance Cookies — Collects information on how users interact with the platform to help us identify areas for improvement. This data is gathered anonymously.
- Functional Cookies — Remembers your preferences such as language, display settings, and login details to make future visits more convenient.
You can manage your cookie preferences through your browser. However, disabling essential cookies may affect your ability to log in or use certain features on bolly4u.
Where is your data stored and how is it protected?
All bolly4u user data is stored on servers protected with industry-standard SSL encryption. Access to the user database is strictly limited to authorised personnel only, and all access is logged for security auditing purposes.
User passwords are never stored in plain text — they are processed through a cryptographic hashing function before being saved, meaning that even if someone were to gain access to the database, they would not be able to read your original password.
Transaction records and financial data are retained for the period required by applicable financial and accountability regulations. Account information that has been inactive for a defined period may be deleted in accordance with the platform's internal policies, subject to any overriding legal obligations.
Sharing Information with Third Parties
Bolly4u does not sell, rent, or share users' personal information with third parties for marketing purposes without explicit user consent. Information is only shared in the following circumstances:
- Payment service providers required to process deposit and withdrawal transactions in MYR
- Technical service providers who assist in platform operations (such as hosting and cybersecurity), subject to strict confidentiality agreements
- Relevant authorities when required by Malaysian law or a valid court order
- In cases involving investigations into fraud or money laundering related to a user's account
Your rights as a user regarding personal data
As a bolly4u platform user in Malaysia, you have the following rights regarding your personal information:
Right to Access
You have the right to request a copy of the personal information we hold about you. This request can be submitted through the account settings section or by contacting our support team directly.
Right to Correction
If you believe the information we hold about you is inaccurate or outdated, you have the right to request a correction. Some details can be updated directly through your account profile settings, while changes to sensitive information may require additional identity verification.
Right to Erasure
You may request deletion of your account and associated personal data by contacting bolly4u customer support. Please note that deletion requests may not be fully fulfilled if there are legal obligations to retain certain records, or if the account is currently under investigation.
Changes to this policy and how to reach us
Privacy Policy Update
Bolly4u reserves the right to update this privacy policy from time to time to reflect changes in data management practices, technologies used, or applicable legal requirements. The latest version will always be available on this page, marked with the updated date. Users are encouraged to check this page periodically.
If the changes made are significant and materially affect how we use your data, we will notify active users via an in-platform notification or registered email before the changes take effect.
How to Contact Our Team
If you have any questions, concerns, or requests regarding this privacy policy — including requests to access, correct, or delete your data — please contact the bolly4u support team using the details below:
Support email: [email protected]
For general questions about using the platform, deposit methods, or account features, you can also refer to our FAQ which contains comprehensive answers to questions most commonly asked by Malaysian users.
Updated: 2026 | This version supersedes all previous versions of the bolly4u privacy policy.
Still have questions about your privacy or account?
Page FAQ contains answers to the most frequently asked questions about account security, personal data, and platform policies.